Frequently Asked Questions
Q: How do I care for my furniture?
A: Morris furniture sources it's wood with extreme care, to enhance the natural characteristics of the wood and ensure any serious mis matches are eliminated. We cannot guarantee that any one piece of furniture will exactly match another, indeed any variations in grain or colour are part of the natural beauty of the wood and over times the colours and shades will blend with the patina of age.
To prolong the good looks of your furniture, avoid prolonged exposure to sunlight: extend dining tables regularly to even up their exposure to light; and move your display objects around from time to time.
The only care your Morris furniture should need is an occasional wipe over with a damp cloth followed by a light polish with a soft cloth. Silicone polishes and sprays are unnecessary and potentially harmful.
If you damage your furniture in any way, please contact the retail outlet where it was purchased.
Morris furniture has a policy of continuous development and reserves the right to change or modify any sizes or specifications shown on this web site.
Q: Do you sell to the general public?
A: Morris furniture are manufacturers of the furniture and only sell to wholesalers, however don't be dismayed as there are plenty of furniture wholesalers that sell our product on the high street.
Q: Where is my nearest store?
A: Click the link here to take you to our store locator for a store in your local area.
Q: Can you match all the pieces of our order?
A: Whilst every care is taken in the selection of veneers, with the use of more and more solid timbers we cannot guarantee a perfect match between pieces ordered although over time the doors and drawers should mellow to a coordinated look.
Q: What if some of the doors and drawers of my furniture has knots
A: All our furniture is aligned on a level surface however, once in a house, if it is placed on an uneven surface then the doors may no longer align properly. All hinges are adjustable to alleviate this problem or by placing a block out of site under the appropriate foot this should bring them all into alignment.
Q: Will daylight cause any colour change to my furniture?
A: Natural disturbances can occur when wood is exposed to daylight over a prolonged period. You are advised to move objects from time to time and to extend tables in order to ensure that this mellowing is even.
Q: What if my furniture is developing a split in the wood?
A:Wood products are very much like our skin if exposed to dry humid conditions, then it will loose its moisture content and dry out, this may cause splits and cracks to appear. To avoid this we advise you to take care and not place your furniture over or near a direct heat source and also avoid having the room temperature too high.
Q: What if My lights are not working?
A: If your lights fitting have stopped working, please check all connections are intact and that the fuse in the plug has not blown. Remember light fittings can overheat if used for prolonged periods of time. Please refer to our guarantee for the life expectancy of fitments, bulbs and transformer.
Q: What if the legs on my table are not straight?
A: Sometimes after assembling your table, the legs do not appear to be entirely straight. This is simple to correct, when the table is fully assembled and correctly righted. Loosen the leg bolts or fixings slightly, nudge the legs into the correct position and re-secure.
Q: Why has my furniture discoloured where I have placed an object?
A: By leaving objects such as placemats, runners, bowls or ornamental pieces on your wooden furniture for prolonged period the wood underneath will change to a different tone to the rest of the top panel. This is because the wood is not getting an even exposure to the natural light. If you remove the fixed object, over time it will rectify itself. We do not class this as a manufacturing fault.